Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners information about how visitors use the site. Similar technologies include local storage, session storage, and tracking pixels.

2. Cookies We Use

Essential Cookies

These cookies are required for the website to function properly. They enable basic features such as page navigation and session management. The website cannot function properly without these cookies.

• Session management cookies
• Security cookies (CSRF protection)

Analytics Cookies

We use privacy-friendly analytics to understand how visitors interact with the website. These analytics collect anonymous usage data and do not track individual users across websites or collect personal information.

• Page views and navigation patterns
• Referral sources (how visitors find the site)
• Device and browser information (anonymized)
• Geographic region (country level only)

Third-Party Cookies

Some features of the website may set cookies from third-party services:

• Google reCAPTCHA: Our contact and callback forms use Google reCAPTCHA v3 to protect against spam and automated abuse. reCAPTCHA may set cookies (including _GRECAPTCHA) and collect device and browser information to determine whether a visitor is human. This data is subject to Google's Privacy Policy.
• Calendly: Used for the discovery call scheduling widget. Calendly may set its own cookies when the scheduling widget is loaded.
• Stripe: If applicable, used for payment processing. Stripe may set cookies for fraud prevention and security purposes.

3. Managing Cookies

Most web browsers allow you to manage cookies through their settings. You can typically find these settings in the “Options” or “Preferences” menu of your browser. You can:

• View what cookies are stored on your device
• Delete some or all cookies
• Block all cookies from being set
• Block cookies from specific websites
• Set your browser to notify you when a cookie is being set

Please note that if you disable or block cookies, some features of the website may not function properly. Essential cookies cannot be disabled as they are required for basic website functionality.

4. Updates to This Policy

This Cookie Policy may be updated from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes are effective upon posting to this page. We encourage you to review this policy periodically.

5. Contact

If you have questions about this Cookie Policy or our use of cookies, please contact us at privacy@creatos.ca with the subject line “Cookie Policy Inquiry.”