Terms of Service

1. Agreement to Terms

By accessing or using the Creatos DaaS™ (Developer-as-a-Service) website and services operated by Creatos Inc. ("Creatos," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply specifically to the Creatos DaaS™ platform and related services. If you do not agree to these Terms, please do not use our services.

2. Services Description

Creatos DaaS™ provides Developer-as-a-Service solutions, including but not limited to:

• Full-stack development services
• Cloud infrastructure and DevOps consulting
• IT security assessments and implementation
• Database design and analytics
• AI engineering and integration
• Technical consulting and architecture guidance

Specific services are subject to individual service agreements and statements of work.

3. Payment Terms

Payment terms are as follows:

• Fees are specified in individual service agreements
• Payment is due according to the agreed invoice schedule
• Late payments may incur additional fees or service suspension
• All fees are in US Dollars (USD) unless otherwise specified
• Refunds are handled on a case-by-case basis as outlined in service agreements

4. Acceptable Use

You agree not to use the Creatos DaaS™ website or services to:

• Violate any applicable laws, regulations, or third-party rights
• Scrape, crawl, or use automated means to access the website without prior written consent
• Attempt to gain unauthorized access to any systems, networks, or data
• Upload, transmit, or distribute any malicious code, viruses, or harmful content
• Misrepresent your identity or affiliation with any person or organization
• Interfere with or disrupt the integrity or performance of the website or services
• Use deliverables or work product in any manner that infringes upon the rights of others

We reserve the right to suspend or terminate access to our services for any user who violates these acceptable use provisions.

5. Intellectual Property

Client Work: Unless otherwise agreed in writing, all work product created specifically for a client under a service agreement becomes the property of the client upon full payment.

Creatos Property: All pre-existing intellectual property, tools, methodologies, and general knowledge remain the property of Creatos.

Website Content: All content on this website, including text, graphics, logos, and software, is the property of Creatos and protected by copyright laws.

6. Confidentiality

We maintain strict confidentiality regarding all client information, projects, and business matters. Non-disclosure agreements (NDAs) are available upon request and may be required for certain engagements.

7. Limitation of Liability

To the maximum extent permitted by law:

• Creatos shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim
• We are not responsible for delays or failures due to circumstances beyond our reasonable control

8. Indemnification

You agree to indemnify, defend, and hold harmless Creatos Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of our services or website; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your misuse of any work product or deliverables provided by Creatos.

9. Warranties and Disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

Except as expressly stated in service agreements, services are provided "as is" without warranties of any kind, either express or implied.

10. Termination

Either party may terminate services according to the terms specified in the service agreement. Termination provisions, including notice periods and final payment terms, are detailed in individual agreements.

11. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the services provided, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue mediation before initiating formal legal proceedings.

Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction where necessary to protect their rights.

12. Governing Law

These Terms are governed by the laws of Canada and the province of Ontario, without regard to conflict of law principles. Subject to the dispute resolution process outlined above, any formal proceedings shall be brought in the courts of Ontario, Canada.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, please contact us: